Service Excellence In Ports


This 3-day program aims to develop among participants a culture of teamwork. It provides instructions on the necessary knowledge, skills, and attitude required to obtain, interpret and convey
information in response to workplace requirements. It outlines approaches for maintaining professional growth and development as essential characteristics of a team player geared toward service excellence.

Module 1.  Workplace Communication
Module 2.  Working In A Team Environment
Module 3.  Professionalism In The Workplace
Module 4.  Workplace Creativity And Innovation
Module 5.  Solving And Addressing General Workplace Problems
Module 6.  Sustainable Development In The Workplace


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