This 24-hour course is intended for port workers who are involved in the port operations. It may also be attended by port operations support personnel who are engaged in the administrative and supervisory/management functions. It is designed to enable the participants to recognize and practice important actions and behaviors such as working with others effectively, participating in the workplace communication, meeting of work priorities, professional and sustainable development, contributing to the solution of workplace problems and supporting the workplace innovations geared toward service excellence.

Topics:

• Workplace Communication
• Working in a Team Environment
• Professionalism in The Workplace
• Workplace Creativity and Innovation
• Solving and Addressing General workplace Problems
• Sustainable Development in the Workplace